Refund policy

Refund Policy

We hope you love your purchase from Bella Grace Faith. If you are not completely satisfied with your order, please contact us and we will do our best to help.

Returns

You may request a return within 14 days of receiving your order. To be eligible for a return, items must be unused and in their original condition and packaging.

To start a return, please contact us through our website with your order number and details of the item you wish to return.

Refunds

Once your return has been received and inspected, we will notify you if your refund has been approved. If approved, your refund will be processed to your original payment method.

Please allow a few working days for the refund to appear in your account depending on your payment provider.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us as soon as possible so we can resolve the issue.

Non-Returnable Items

For hygiene reasons, some items such as opened accessories may not be eligible for return unless faulty.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us through the website or email and we will be happy to assist.

Email: support@bellagracefaith.co.uk